Using this Van Hobbies HO scale brass model is easy. Just connect it to your analog DC power source and watch it run smoothly and quietly on your train track. When handling the model, be gentle as it's a fragile item, especially since it's made of brass. To maintain it, you can use a soft cloth to gently clean the body if it gets dirty. Check the wheels regularly for any signs of excessive wear. If you notice any issues with the motor noise or operation, first make sure the power connection is stable. If the problem persists, contact us. Keep the model in its original box and foam when not in use to protect it from damage. When shipping, we've already packed it securely, but if you need to reship it, follow similar bullet - proof packing methods. Remember, if you're not satisfied with your purchase, let us know within 30 days and we'll work it out.