Using your HO scale brass model train is a breeze. First, make sure you have a DC - analog power source. Connect the train to the tracks and switch on the power. The train should start running smoothly. When handling the train, be gentle as it's a delicate item. Since it has minimal wheel wear and noise, you can expect a quiet and smooth operation. For maintenance, keep it in a dry and clean place. Avoid exposing it to extreme temperatures or humidity. If you notice any dust or dirt on the train, use a soft, dry cloth to gently clean it. Remember, the train has no couplers installed, so if you want to add them, do it carefully. And since it's unpainted, you can even customize its look if you wish. When it comes to shipping and returns, we've got you covered. Just follow the shipping and return policies mentioned in the product description.